About Us

Overview

Lords was established over 35 years ago as a family business with its first retail unit in Gerrards Cross, Buckinghamshire and is a specialist distributor of building, plumbing, heating and DIY goods.  The Group principally sells to local tradesmen, small to medium sized plumbing and heating merchants, construction companies and retails directly to the general public.

The Group operates through the following two divisions:

Merchanting: supplies building materials and DIY goods through its network of merchant businesses and online platform capabilities.  It operates both in the 'light side' (building materials and timber) and 'heavy side' (civils and landscaping), through 32 locations in the UK.

Plumbing and Heating: a specialist distributor in the UK of plumbing and heating products to a UK network of independent merchants, installers and the general public.  The division offers its customers an attractive proposition through a multi-channel offering.  The division operates over 16 locations enabling nationwide next day delivery service.


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Our strategy & market opportunity

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The Group is principally focused on the growing Repairs, Maintenance and Improvement (RMI) market, with approximately 80 per cent. of the Group’s demand focused on this segment of the construction market.

The Group seeks to grow through a variety of organic and inorganic strategies, including geographic reach, product expansion, the active expansion of e-commerce platforms and the continued investment in its logistical capability. The Group’s businesses have experienced strong organic growth and remain well placed to take advantage of future favourable conditions in the RMI market, as well as having acquired more than 15 family run or independent businesses in the last 10 years, successfully integrating teams and bringing them into our own company culture whilst using the Group’s expertise to supercharge growth.

Who we serve

The Group’s main clients are local tradesmen, hardware stores, plumbing and heating merchants and construction companies, that use Lords’ deep product knowledge to source and procure a wide variety of building products. Customers are offered an excellent buying experience, enabled by the longstanding industry experience held by both the senior management team and employees of Lords, and enhanced through access to a diverse range of suppliers.

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